Subscription orders originally scheduled for March 22 through April 30 will be automatically rescheduled for May 1, 2020 unless previously adjusted. If you have any questions or concerns, please contact our Customer Service team via email, phone, or live chat.

If you are unable to complete your return within the timeframe, we will work together to modify our return policy and do what’s best for our customers during this time.

If you are unable to apply your promotion within the timeframe, we will work together to extend the promotion and do what’s best for our customers during this time. All March through June FAB Birthday rewards will be extended through the end of July to ensure you can redeem your reward once we reopen. If you prefer to shop in store, please reach out to our Boutique and Outlet teams once these locations have reopened for additional assistance.

We have been diligent in ensuring the safety of our team and are following all government guidelines. As a result, not all of our warehouses are operating. Our third-party partner locations have implemented enhanced cleaning and sanitation processes as well as social distancing protocols including such measures as setting up hand sanitizing stations, implementing structured shifts and schedules and increasing cleaning staff and frequencies.

In addition to committing to provide a safe and clean work environment, our third-party partner is also taking additional safety measures such as establishing check-ins at entry points and common areas, providing access to protective wear and temperature readers as well as offering education on health and safety.

Yes. For up-to-date guidance on packages, please refer to the CDC website.

Yes. At this time, we do not require a signature upon delivery and your package will be left at your address. You do not need to meet the delivery carrier.

Where possible, our teams are operating remotely. If they are unable to work remotely, we are continuing to pay employees pursuant to company policy.

To help combat the COVID-19 pandemic, Shiseido Americas, the parent company of bareMinerals is producing thousands of bottles of hand sanitizer for distribution to high-need medical institutions and facilities in our region. Under its Beauty of Helping Others social impact initiative, Shiseido Americas and its portfolio of beauty brands are committed to serving our communities during this unprecedented challenge.

For online order payment, we currently accept Visa, MasterCard, Discover, JCB, American Express, and bareMinerals Gift Cards and Merchandise Credit Cards that include a pin code.

For Auto Delivery order payment, we currently accept Visa, MasterCard, Discover and American Express.

If you are shopping with a gift card other than bareMinerals, we encourage you to register the gift card. At this time, we cannot accept non-registered gift cards.

Gift Cards may not be purchased with another Gift Card.

You can view our privacy and security policies here

Need help creating a smoky eye? Can’t find the perfect primer? Visit our Discover page with the latest How To videos and contributions from bareMinerals users like you. We also have trained Beauty Associates in our boutiques and at our Customer Service Center available to chat with you. Please call them at 888-795-4747 (Monday - Saturday 9am to 11pm ET ). You can also visit our Facebook page where users chime in on the best tips and tricks around.

Occasionally our website will offer promotions through e-mails and advertisements.
**Please note that excessive misuse of promotions and codes may result in order or item cancellation.
bareMinerals may restrict redemption to one per client or one per order.

Coupon Codes
To redeem a Coupon Code (also known as a promotional code) enter the code while looking at your Shopping Bag. In your Shopping Bag enter your code in the "Coupon Code" area. Push the "Apply" button to see the coupon code added to your Shopping Bag. Please remember to enter the coupon code exactly the same way you received it (Caps or non-caps) otherwise your coupon will not be applied to your order. To remove a coupon code simply press the {X} on the right of the code in your Shopping Bag.

Free Samples
On occasion our websites may offer Free Samples with any purchase. These could be added automatically to your Shopping Bag or coupon generated. Please see the terms and restrictions of the specific offer for more details.

Free Shipping with Purchase
You will always receive free shipping on merchandise subtotal on orders over $50. Occasionally our websites may offer free shipping with a purchase below $50. This could be automatic or coupon generated. Please see the terms and restrictions of the specific offer for more details.

bareMinerals does not and has never conducted animal testing. We also do not work with any manufacturers that conduct animal testing. We comprehensively test all of our products using the most technologically advanced methods available to ensure they are both innovative and safe to use.

Please be assured that bareMinerals does not do business with any domestic or foreign companies that use Child Labor.

For optimal performance on our website, we recommend Firefox, Chrome, Internet Explorer v9 or Internet Explorer v10.

Many of our products do not contain ingredients derived from barley, oats, rye, spelt or wheat, which are commonly known sources of gluten. However, due to the wide range of raw materials and equipment used during the manufacturing of our products, we cannot confirm that our products are free from any traces of gluten. If you have specific questions or concerns regarding gluten, and the ingredients contained in our formulas, we recommend that you consult your physician.

We are committed to using ingredients with the highest level of purity across all of our products, and every one of our formulations undergoes both quality and safety testing. While we never use peanut as an ingredient, we do use a wide range of raw materials and equipment during the manufacturing of our products, so we cannot confirm that every product is completely without any traces of peanut. If you have specific questions or concerns regarding peanuts, we recommend that you consult your physician.

Many cosmetic ingredients are sourced from soy. Please check the product’s ingredient listing for soy, or any ingredients that may be derived from soy. Additionally, we use a wide range of raw materials and equipment in the manufacturing of our products, so we cannot confirm that our products are completely without any traces of soy. If you have specific questions or concerns regarding this ingredient, we recommend that you consult your physician.

The item(s) within your order including samples are not guaranteed for fulfillment. During the time of order processing, it will be determined whether an item(s) within your order needs to be cancelled due to stock availability issues. We will ship the remaining available item(s) within your order to prevent shipment delays. Should your full order be cancelled, the pre-authorization hold will automatically drop from your payment method. Please note that cancelled item(s) including samples cannot be replaced with an alternative item(s) once the order has been processed.

bareMinerals, the complexion experts, have partnered with MATCHCo to bring you the ultimate custom-blended, skin loving Foundation that is MADE-2-FIT for your unique skin tone. This breakthrough technology normalizes indoor light to give you a perfect match every time. The voice-guided app scans and measures your skin tone, then calculates your perfect match.

You can earn bareMinerals Good Rewards Points when you shop on bareminerals.com, in bareMinerals Boutiques, with Customer Service, and through select authorized wholesale retailers in the United States. Currently, authorized retailers include Macy’s stores and Macys.com, Sephora stores and Sephora.com (not including Sephora at JCPenney), Sephora at Kohl’s stores and Kohls.com, Ulta stores and Ulta.com, and Ulta at Target stores and Target.com.

As of November 1, 2021, you will no longer be able to automatically earn bareMinerals Good Rewards Points for purchases made at a bare+BEAUTY Outlet. Any Points previously earned at a bare+BEAUTY Outlet will remain in your account. However, as of January 1, 2022, you will be able to earn points for these purchases through Receipt Scan.

Visit your Good Rewards dashboard on bareminerals.com and navigate to the “WANT MORE POINTS?” section. Once there, click “SCAN RECEIPT”.

Upload a photo of your receipt from any authorized wholesale retailer to claim points for your bareMinerals product(s) purchase(s). You will earn 5 points per dollar spent on any bareMinerals product purchased.

TIPS FOR A SUCCESSFUL UPLOAD:
Select a clear, focused photo of your purchase receipt. Acceptable file formats are JPG, JPEG, PDF, or PNG. Maximum size is 6 MB. The following information must be clearly visible in order to process your receipt:
• Order Date
• Receipt Number
• Product Names and Prices
• Order Total

With Auto Delivery, you’ll never be without your favorite bareMinerals products. You’ll also receive 10-20% off based on your total number of subscriptions and complimentary shipping on all Auto Delivery orders.

You will receive an email confirming your upcoming Auto Delivery Order. You can update the frequency or cancel an upcoming order from your reminder email.

Yes. To manage your Auto Delivery order(s) at any time, sign into your account and go to My Account in the Auto Delivery tab. You can cancel or edit the quantity and frequency of your Auto Delivery cycle up to 24 hours before your next order. Your next scheduled replenishment order date will display in this section as well.

You can manage your account by signing in and going to My Account in the Auto Delivery tab or by contacting bareMinerals Customer Care team at customerservice@bareminerals.com

We offer Auto Delivery on select products. You can see if an item is available for Auto Delivery on its product page.

All Auto Delivery orders include complimentary standard delivery. If you would like to receive an order with priority shipping, we recommend placing a separate order.

You can pay with any valid credit card. 

You can change, add or update your valid credit card information for an upcoming Auto Delivery order from within My Account.

Replenishment orders are shipped to the default billing and shipping addresses. You can edit this information at any time by logging into My Account.

The Power of Good Fund by bareMinerals is a women's empowerment project of Hopewell Fund. It supports organizations that champion women's empowerment in the realms of education, mentorship and entrepreneurialism. bareMinerals will support the Power of Good Fund by bareMinerals by donating 1% of sales from its boutiques and bareMinerals.com to Hopewell Fund. Donations will be made on sales, less any returns or discounts, through the end of 2019 and include a minimum contribution of $500,000.

Your vote helps inform how The Power of Good Fund by bareMinerals donations are allocated across the various charity partners.

The Power of Good Fund by bareMinerals is not accepting unsolicited applications at this time.

We choose grantees whose impactful work to empower women and girls in the U.S. represents the values of bareMinerals and our customers. bareMinerals nominates potential grantees, and The Power of Good Fund's advisory board makes final decisions through a careful review process

We are currently piloting The Power of Good Fund and will assess whether to add or change grantees at a future date.