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Regular price ¥5,600
If it’s isn’t broken why change it? The original formula cleanse my family skin better and my helped my son who has acne. This formula does not last as long, less impact on acne and does to clean off makeup as well as the old formula. This formula is too watered down.
Hi Tahirah,
Thank you for taking the time to share your feedback, and we truly appreciate you letting us know about your experience with the reformulated SKINLONGEVITY® Cushion Cloud Foaming Cleanser.
We're sorry to hear that the new formula isn't working as well for you and your family as the original did and understand how disappointing it can be when a product you loved changes.
Your comments about the formula's performance and longevity are really important to us, and we've shared your feedback with our product team for their consideration.
Just so you know, if you purchase directly from bareminerals.com and it does not work out for you, we will be happy to accept this within 30 days of your purchase, even if gently tried.
We appreciate your loyalty and patience, and we're here if you have any other thoughts you'd like to share.
Warm regards,
bareMinerals
I like the cleanser it is soft and gentle. However, the last two orders I received had a runny consistency which oozes out every-time I open it. I'm looking for a different face cleanser so that I won't waste so much product.
Love it
Very nice face wash!
I bought this a substitute for the Clay Cleanser, which I loved - am not too happy with this one. I don't like the smell, it has a strange, chemical smell and the texture is too runny for me as I like to put on a thicker layer and leave it on for a few minutes like a mask.
Please bring back the Clay Cleanser!
Not as liked as the previous cleanser but doable
Client services recommended this for the discontinued Smoothness cleansing oil, it is not a good replacement by any means. I will not buy this product again! It is a foaming soap that doesn't really work on waterproof makeup and it stings horribly when trying to remove eyeliner. The smoothness cleansing oil not only removed all my makeup effortlessly, it did not sting my eyes! I have tried several other products since Bare Minerals stopped making the cleansing oil and nothing, absolutely nothing, works as well without stinging my eyes. I have asked several times; Please bring back the cleansing oil.
Hi Bree,
Thank you for taking the time to share your detailed feedback about the SKINLONGEVITY® Cushion Cloud Foaming Cleanser and for letting us know about your experience with the recommendation from our client services team.
We're truly sorry to hear that this cleanser didn't work well for you, especially with waterproof makeup removal and the stinging sensation around your eyes.
Your feedback about bringing back the cleansing oil is incredibly valuable to us, and we've shared your comments with our product development team. We know how disappointing it can be when a beloved product is discontinued, and we truly appreciate you continuing to reach out about this.
We understand that different cleansing formulas work differently for everyone, and we're sorry this particular product wasn't the right fit for your skin and routine.
Warm regards,
bareMinerals
It’s ok.
My skin felt clean and moisturized after first application. Most skincare makes me red or breakout. Bare Minerals has been the only product my sensitive face will accept.
I used ”Pure Plush” for a couple of decades and loved it. Unfortunately, the replacement product, “Skin Longevity” is terrible. It is very liquidy, and quite a bit spills out of the tube when you open it. It does not “foam” or “lather” at all (the picture on your website is deceiving).
You need to use more product than with the original, which means the tube will be used up faster. By the way, the tube size has decreased from 4.2 ounces to 4 ounces. The only positive thing I can say is that it doesn’t dry my skin (neither did the original). I see in the reviews that when a customer isn’t satisfied with this product, you apologize and say that you “know it can be disappointing when expectations aren’t met.” Unfortunately,, that doesn’t resolve the situation. You took an excellent product off the market and replaced it with an inferior product. I’m going to start looking at other companies’ face washes to see if I can find a better product. What a shame.
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